Vyara Clothing – Refund & Exchange Policy

We aim to ensure that every shopping experience with Vyara is delightful. However, if you need to return or exchange a product, our guidelines are below:

• Return or Exchange requests must be initiated within 7 days of receiving your order.
• Exchanges will be processed once we’ve successfully collected the returned item. If the item you want is out of stock, our team will contact you to suggest alternatives.
• Refunds are only issued in the form of Store Credit.
• Your Store Credit will be provided after the returned item is received and inspected.
• Clearance items, last pieces, and fabrics are non-returnable and non-exchangeable.
• Ensure that all original tags, including barcode stickers, are intact.
• Each order qualifies for one return or exchange only. Products purchased with Store Credit cannot be returned or exchanged.

For Damaged or Missing Items:

• If your order contains a damaged, defective, or missing product, please contact us within 48 hours of delivery for assistance. We cannot process claims beyond this timeframe.
• For damaged items, please submit photos and details through the link provided. Depending on the issue, we will arrange for a replacement, Store Credit, or a refund.

Please note: Slight color variations or design irregularities from the images on our website are not considered defects. These variations reflect the authenticity and craftsmanship of our handmade products.

Shipping Fees:

• Shipping charges are non-refundable under any circumstances.

Order Cancellations:

• Orders can be cancelled prior to shipping. Once an order is dispatched, shipping fees are non-refundable. Cancellations after dispatch will incur a Rs.150 cancellation fee.

For International Orders:

• If you wish to return an item, you are responsible for covering return shipping costs and any applicable customs duties. We do not offer reverse pick-up for international orders.
• Refunds or Store Credit will be issued for the value of the product, excluding shipping costs.
• If your international order arrives damaged, share photos with us and we will guide you through the process for a replacement or refund. Alternatively, the item can be returned via someone traveling from your country to India.

Refunds:

• Refund processing may take 20-25 working days.
• We issue monetary refunds only for incorrect or damaged products; otherwise, Store Credit will be provided.
• Once a returned item is received, it will undergo a 1-2 day inspection before the refund process begins.
• Refunds will reflect in your account within 2-3 business days after processing, but may take additional time depending on your bank.
• A Rs.150 fee applies to refunds, except in cases where the product is faulty.
• For COD orders, refunds will be processed via an online link sent to your registered email or phone number.

Final Authority:

Vyara Clothing retains the right to make the final decision on any return, exchange, or refund. Please note that our deliveries are handled by third-party couriers, and we may not always have full control over issues that arise during the delivery process.